Patient Reviews
We use modern and cutting edge technology to make fast and effective results. We provide concierge service to make you feel more at home. We learn everything we can about orthodontics so we can answer all your questions. We give back so we can show our community how much we appreciate them. We have incentive and life-long programs that will keep you smiling. We love our patients. We love our staff. We love making a deeper impact.
Other Testimonials
My family has been with JRO for several years. Having 3 kids I have someone in all stages of braces(retainers, getting off and just starting), the staff of JRO has always taken the time to make sure everyone(even Mommy) is comfortable with the new stages of treatment. Just when you don’t think they could be anymore perfect they take the time to support your child and make a positive impact in there interest. Thank You, Thank You for being the best!!
Sharon H.I always had great service and results with James River Orthodontics. Appointments were easy to schedule and always on time. The staff was friendly and knowledgeable. They made the Invisalign process easy and successful!
Katharine C.A truly amazing staff, always working as a team while making sure your appointment is quick and relaxing at the same time. Couldn’t be more happy with the results and the always in a good mood ‘offensive line’ that Dr. Scarborough has drafted! Again, great team.
Danny W.The James River Orthodontics team is engaging, informed, and a positive part of the Richmond community! The team is welcoming, great with kids and adults, and forthcoming with information. The team puts my children at ease… I’d go as far as saying that Dr. Scarborough and his team make going to the orthodontist FUN! I can say my 11 year old looks forward to going in for check ups, and my 8 year old is begging for braces because he wants to be part of the James River experience! Thanks for making us smile!
Andrea F.The James River Orthodontics team is engaging, informed, and a positive part of the Richmond community! The team is welcoming, great with kids and adults, and forthcoming with information. The team puts my children at ease… I’d go as far as saying that Dr. Scarborough and his team make going to the orthodontist FUN! I can say my 11 year old looks forward to going in for check ups, and my 8 year old is begging for braces because he wants to be part of the James River experience! Thanks for making us smile!
Andrea F.Dr. Larry and the JRO team are fantastic. I’m 40 years old and went with the Invisiline product and am very pleased. Kristin and the team were extremely helpful in explaining the entire process. Highly recommended! A+
Jason W.I can’t say enough about JRO- they are the BEST! The care our son received was second to none, and included a personal call from Dr. Scarborough himself, to see how he felt the day he got his braces. Our little guy always felt cared for and listened to. If he had a question, no matter how seemingly insignificant, he felt comfortable to ask any one of the staff, and that’s really saying something.
JRO’s “River Rocks” incentive kept our son motivated to take care of his teeth and his braces. He beamed with pride when he had earned enough River Rocks to redeem for movie tickets, which he used to take his grandpa to see The Avengers. It was super special for him.
Sure, there are probably plenty of offices in Richmond where you can get great orthodontic care, but for our family, it was the “above and beyond” that tipped the scales. To date, we’ve referred 3 friends to JRO, and we plan to continue!
Tracey S.We absolutely love JRO!! They are so personable and customize your appointment to your needs. My daughter Abbygayle is 8 and I was leary of how she would do with brace. She loves them and looks forward to every appointment. We always know what is going on with her treatment. We could not ask for a better orthodontist.
Tina N.Prompt, efficient and thorough. Excellent place for families and adults. Friendly and great atmosphere.
Katie H.